Returns and Refunds policy
Our returns and refunds policy is designed to ensure that our customers have a satisfactory shopping experience. If for any reason you are not completely satisfied with your purchase, you may return it within 15 days of receipt for a refund or exchange.
To initiate a return or exchange, please contact our customer service team via email or phone. You will be asked to provide your order number and the reason for the return. Once your return is approved, you will be provided with a return shipping label and instructions on how to proceed.
To be eligible for a refund or exchange, the item must be unused and in the same condition that you received it, and it must be returned in its original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, your refund will be processed, and a credit will be applied to your original payment method.
Please note that shipping fees are non-refundable, and the customer is responsible for the cost of return shipping unless the item is defective or damaged. If you have any questions or concerns about our returns and refund policy, please don’t hesitate to contact our customer service team.